We try our hardest to make sure that all our merchandise is flawless and free of defects. If however, we should overlook this and you receive a defective product, you may return the unused item within 14 days, and we will replace the item or provide a credit for the full merchandise amount*. There is a 10% restocking fee on all returned merchandise that is not defective. Please contact us before returning an item. Items returned without authorization will not be accepted.
* Creative Arts Store will pay for return shipping only if the item is defective. If the item you are returning is not defective, the buyer is responsible for all return shipping charges.